Skill
UCCX: Using Subflows for Business Hours and Holiday Check
March 2022 with Lalo Nunez
- Intermediate
- 6 videos
- 57 mins
Join Lalo Nunez as he demonstrates the creation of our first script.
A prompt that plays to the caller informs them that school is closed today due to inclement weather.
A prompt that plays to the caller informs them that school is closed today due to inclement weather.
Recommended Experience
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- None
- Network Administrators
- Network Engineers
Trainer