Skill
UCCX: Specifying Business Hours within your script
March 2022 with Lalo Nunez
- Intermediate
- 7 videos
- 48 mins
Join Lalo Nunez as he walks through the creation of a script that utilizes the Calendar Management feature.
Lalo also uses the Time of Day and Day of Week logic.
Lalo also uses the Time of Day and Day of Week logic.
Recommended Experience
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- None
- Network Administrators
- Network Engineers
Trainer