Skill
UCCX: Message of the Day Prompts
March 2022 with Lalo Nunez
- Intermediate
- 7 videos
- 1 hr 27 mins
Join Lalo Nunez as he demonstrates how to create a script that can play an optional Message of the Day.
He also provides the call center with the option to enable or disable this message, along with the ability to record a new prompt.
He also provides the call center with the option to enable or disable this message, along with the ability to record a new prompt.
Recommended Experience
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- None
- Network Administrators
- Network Engineers
Trainer