Soft Skills for Business Online Training

    Taught by
    UPDATED: April 8, 2020
    Beginner

    This Soft Skills training covers how to navigate the messy and complex interconnected world of relationships and business interactions. After finishing this workplace skills training, you'll be better equipped to interact with co-workers and maintain a respectful demeanor in difficult times.

    Start a free week

    Subscription options

    $59.00

    Access all premium content with a free week!

    • Quizzes
    • CyberVista® IT practice exams
    • Coaching
    • IT learner community
    Start a free week
    G2 Logo
    4.5 reviews stars

    What you'll learn

    • Writing clearly and efficiently
    • Presenting complicated topics simply
    • Deploying different problem solving tactics
    • Managing time effectively
    • Building teams and maintaining them
    • Managing conflicts with an eye for solutions and respect

    FAQs

    What are soft skills and why are they called soft?

    The term 'soft skills' is loosely defined, but it describes non-technical and interpersonal attributes that tend to relate to how well one works with others. The most common soft skills include communication, teamwork, adaptability, and problem-solving, as well as the traits that comprise those skills. Soft skills are referred to as "soft" because they're hard to quantify or measure objectively. Soft skills require social finesse, emotional intelligence and self-awareness.

    What makes soft skills valuable in business?

    Soft skills are especially valuable in business or professional settings because the term 'soft skills' can refer to anything that improves interpersonal dynamics or enhances collaboration. Although many people like to imagine that the point of business is to get things done or be a robot of productivity, the reality is that improving relationships, boosting morale, fostering teamwork and adaptability is the key to long-term success, profitability and career outcomes.

    How difficult is it to learn soft skills for business?

    Some people find mastering soft skills very difficult – but don't make the mistake of assuming that you're either born with it or you're not. Soft skills can be learned, they can be practiced, and they can be perfected. And it has nothing to do with whether you're introverted or extroverted. Patience, self-awareness and a good course that walks you through the different approaches to practicing them makes learning soft skills easy.

    Who should take this soft skills for business course?

    If you interact with any other people at any point while you do your job, you should be planning on taking this soft skills course. It's clear to see why non-technical professionals like project managers, administrators and leaders should take a course on interacting better with others. But technical professionals who struggle to explain complicated topics or feel ignored or misunderstood can become much more effective in their interactions with this course.

    What are the most valuable soft skills in business?

    Obviously, many different soft skills apply to business, and it's hard to say which are most important. Interpersonal communication has to be high on the list, since bad communication is often the sole cause of professional failures and personal misunderstandings. If you work with many people, emotional intelligence is crucial to navigating the minefield that is other people's emotions. Adaptability is also crucial in a rapidly changing work environment.

    Who is this for?

    This soft skills training is designed for new IT professionals with 1 to 3 years of experience — or no experience at all. This course is valuable for new or aspiring IT professionals, experienced new IT professionals looking to validate foundational skills, and non-technical employees (end users).

    target-audience-face-2target-audience-face-4target-audience-face-5

    What our learners say

    • I didn't ever think I'd have the position I have now.

      Jenna B. | Service Operations Manager
    • You constantly have to invest in training for your people.

      Rick N. | CEO
    • Very easy and fun way to learn. Keith Barker is my favorite, he'll throw in jokes here and there and it makes me remember certain study points. I highly recommend this app and purchasing subscriptions, it is truly worth the money.

      Joshua E. | IT Systems Administrator
    Study plan

    Download the free Soft Skills for Business study plan to complete this course in about 8 hours.

    Download study plan

    Related Topics

    Get CBT Nuggets IT training news and resources

    I have read and understood the privacy policy and am able to consent to it.

    © 2024 CBT Nuggets. All rights reserved.Terms | Privacy Policy | Accessibility | Sitemap | 2850 Crescent Avenue, Eugene, OR 97408 | 541-284-5522