This entry-level Server Troubleshooting training prepares network administrators to perform truly excellent troubleshooting so that your networks and systems keep running well and your solutions work the first time, every time.
Many people – both IT and non-IT professionals – often make the mistake of thinking that troubleshooting is a mindless task that anyone can do. This isn't helped by the one-size-fits-all checklists most people think of when they think of troubleshooting. But real troubleshooting is about isolating people's issues with a piece of technology and identifying the real, underlying problems. This training covers the steps to providing excellent troubleshooting and creating solutions that stick.
Once you're done with this CompTIA training, you'll know how to perform truly excellent troubleshooting so that your networks and systems keep running well and your solutions work the first time, every time.
For anyone who leads an IT team, this CompTIA training can be used to onboard new network administrators, curated into individual or team training plans, or as a CompTIA reference resource.
Server Troubleshooting: What You Need to Know
This Server Troubleshooting training has videos that cover troubleshooting techniques topics including:
- The approaches to providing excellent troubleshooting
- Digging deep and identifying problems, not symptoms
- Establishing theories and coming up with ways to test them
- Choosing the best plan of action based on all your information
Who Should Take Server Troubleshooting Training?
This Server Troubleshooting training is considered administrator-level CompTIA training, which means it was designed for network administrators. This networking skills course is valuable for new IT professionals with at least a year of experience with troubleshooting techniques and experienced network administrators looking to validate their CompTIA skills.
New or aspiring network administrators. If you're a brand new network administrator, get ready to troubleshoot. No matter where you specialize your career or where you work, you'll be spending a lot of it trying to figure out underlying problems and coming up with fixes. This training will make sure you know the steps to follow and the questions to ask so that you can skip the worst parts of troubleshooting.
Experienced network administrators. Server administrators who've been working for a few years already are the people who know that, actually, turning it off and turning it on again works way more often than it probably should. But they're also the ones who know that there's a big difference between good troubleshooting and bad troubleshooting. This course helps you master the steps of great troubleshooting so your users stay online and happy.