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Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) Online Training
This intermediate Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) training equips you with the skills to configure, deploy, and manage Microsoft Teams Phone systems. Leverage hands-on demonstrations to learn how to design and optimize communication solutions that improve operational efficiency, reduce costs, and ensure seamless connectivity across your organization.
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What you'll learn
- Configuring calling plans and policies within Teams
- Deploying and managing devices for optimal performance
- Monitoring call quality with Microsoft tools
- Integrating Microsoft Teams Phone with PSTN and VoIP solutions
- Implementing advanced call routing and auto attendants
- Securing and troubleshooting Teams Phone configurations
FAQs
How much does the Collaboration Communications Systems Engineer Associate cost?
Who should take this course on Microsoft collaboration systems?
How difficult is the Collaboration Communications Systems Engineer Associate test?
Is this collaboration systems engineer course considered entry level?
Who is this for?
This MS-721 training is considered professional-level Microsoft 365 training, which means it was designed for collaboration engineers. This Microsoft Teams skills course is designed for collaboration engineers with three to five years of experience with collaboration and communication technology.



What our learners say
You constantly have to invest in training for your people.
Practice exams help you have an overview of your readiness. If you have failed a couple questions in one area, you can go back and work on them.
Having access to on-demand labs that I could spin up instantly was very helpful. I didn’t have to have a home environment with a bunch of virtual machines spun up. Or worry about destroying things.