This primer in desktop support gets you a baseline familiarity with everything that goes into providing basic desktop support. You won't be fixing databases and servers on your own afterward, but you'll be more productive and fix almost every basic problem. Once you're done with this Intro to Desktop Support training, you'll know how to solve commonplace desktop problems, from physical interactions with cabling and hardware to software like drivers and updates.
This Desktop Support training is considered foundational-level training, which means it was designed for new IT professionals with six months of experience -- or no experience at all. This Desktop Support course is valuable for new or aspiring IT professionals, experienced IT professionals looking to validate foundational skills, and non-technical professionals.
When learning a new technology, people sometimes build a wall that complicates the learning process because of the unknown. I like tearing down that wall — and having people fall in love with that technology.
It feels like the best and the brightest people are training with you — and they are just hanging out with you and showing you the ropes.
The more I put into learning, the more skills I’m going to have — and the better I’m going to be technically.
Download the free Intro to Desktop Support study plan to complete this course in about 1 hours.
Download study plan
