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CompTIA Healthcare IT Technician

Michael Shannon

CBT Nuggets Trainer

"I really enjoy the way that computers can bring people together, move information quickly and empower learning. I come from three generations of teachers. My great-grandmother had a huge influence... Read more.

This Nugget series prepares you for real-world IT health care, and the CompTIA Healthcare IT Technician certificate exam. Healthcare Information Technology can be considered a combination of a health information management framework, a way to improve the delivery of patient services, and a facilitator of the coordination of patient care.

Trainer Michael Shannon and a guest healthcare expert will take you through HIT regulations; medical business operations; healthcare organization and operations; basic IT operations; network IT operations; document imaging; and basic to advanced healthcare security. If you're looking to improve your skills for the healthcare industry, or want to position yourself for a job in this fast-growing field, this is the series to watch!

  • Videos
Title Duration
 
Introduction to CompTIA Healthcare IT Technician
This introductory Nugget provides an overview of the approach to learning everything you need to know to become a certified IT healthcare technician. You will be introduced to IT/HIPAA Security expert Michael Shannon and medical industry veteran Shelly Smith, who is an experienced hospital management consultant. You will also explore all of the topics to be covered within the 5 domains of the CompTIA Healthcare IT technician exam.
00:25:50
 
Healthcare Regulatory Compliance Overview
Let's first understand what makes healthcare information technology so special and different from other sectors that use technology. Next, you will explore various standards agencies, laws, and regulations such as HHS, ONC, HIPAA and HITECH - to name a few - so vital to healthcare compliance and governance. Finally, you will learn about important concepts such as meaningful use and eligible providers.
00:50:51
 
Regulatory Requirements (Part 2)
In this discussion, you will learn about HIPAA compliance and controls. You will also explore regulatory rules of retaining, disposing, and archiving medical records. Thirdly, you will investigate legal best practices, requirements, and documentation for components such as liability waivers, Business Associate Agreements (BAA), and SLA/MOU documentation.
00:30:15
 
Organizational Behavior (Part 1)
This Nugget starts out with an exciting interview with an internationally recognized healthcare IT expert and renowned leader in EMR/EHR - Shahid Shah. Next, you will learn about practical guidelines and advice for handling PHI. Finally, we explore a number of roles and responsibilities and their relationship to access control of EHR and EMR.
00:50:05
 
Organizational Behavior (Part 2)
In this Nugget we will begin with another fascinating interview with Dr. Pearl Merritt. She is presently the Regional Dean of the Texas Tech University Health Science Center in Abilene Texas. Then we will explore technical roles such as Network/Security Administrator and Database/System Administrator. You will learn about Business Associate access and Contractor access along with some limitations and exceptions based on role. We will also explore sensitivity labels and clearance. Finally, you will learn to apply proper communication methods in the workplace.
00:43:28
 
Organizational Behavior (Part 3)
It's time to identify organizational structures and different methods of operation in facilities like hospitals, private practice, hospice, and surgical centers to name a few. The many varied types of departments will be explored as well. We will explore differences in scope of work, availability of resources, and formality of procedures. Finally, we will learn how to follow codes of conduct and adapt procedural behavior based on different situations and environments.
00:53:03
 
IT Operations (Part 1)
We want to move away from specific medical-related content to the information technology section of this Nugget series. While keeping in mind the healthcare context, we will explore protocol terminology, networking devices, key industry terms, and important programming languages like PHP and Python.
01:00:54
 
IT Operations (Part 2)
Now that you have a good amount of protocol terminology under your belt, we will start our adventure of implementing IT solutions in a medical environment - starting at the top of the OSI 7-Layer model. We will work our way down the stack to the Physical Layer 1 throughout this and the remaining IT operations Nuggets of this series. First, in part 2 you will explore the "ins-and-outs" of deploying a commonly-deployed medical facility workstation - along with various I/O peripherals. You will explore laptops and tablets as well. Finally, you will look at the most important healthcare software to implement in your environment.
00:53:50
 
IT Operations (Part 3)
The third installment of the IT Operations domain involves the many aspects and options for connecting your medical workstations in a networked environment. This Nugget concludes with a real demonstration of setting up a Cisco Linksys wireless router and wireless laptop in the fictional Nuggetlabs.
00:59:34
 
IT Operations (Part 4)
Here is the real-world lab you've been waiting for as we first explore a sample case study of a typical medical campus building network. Next, we will configure our departmental VLANs on a Juniper EX 2200 switch. Then, to mix things up, we will deploy a Cisco 2921 Integrated Services Router as the Layer 3 distribution point to our medical campus datacenter. We finish up by reviewing the client-side configuration for our topology.
00:41:03
 
IT Operations (Part 5)
In this final Nugget of the IT Operations domain we will investigate the various applications and services that you may find in a healthcare server farm and/or datacenter. We will accomplish this by exploring the available roles, services, and features in a new installation setup of a Windows 2012 Datacenter Server. We will then look at the methodologies, services and components of a typical Management VLAN. Finally, we will discuss some emerging technologies to look forward to coming down the healthcare IT trail now and in the future.
01:01:41
 
Medical Business Operations (Part 1)
We will begin the medical business operations domain by learning a lot more important terminology including imaging methods and controlled substance levels. Next, we will explore various types of clinical software. Finally, we will look at a typical clinical environment.
00:41:41
 
Medical Business Operations (Part 2)
The topics in this Nugget include a survey of medical devices; medical and healthcare-related interfaces like HL7; and a comprehensive healthcare acronym primer to prepare you for the real-world and exam prep.
00:47:16
 
Medical Business Operations (Part 3)
In the final Nugget of the Medical Business Operations domain we will have a final interview with Shelly Smith. She will bring up some critical points that we will explore in granular detail. You will learn about the most important image types and characteristics. You will see a demonstration of scanning and OCR on a all-in-one device. Next, you will investigate the most common clinical software problems, including: data input; missing patient data; interface problems; formatting; e-prescribing; and billing. Then, you will learn some separate troubleshooting methodologies for IT and healthcare. Finally you will learn the importance of Change Control/Management in healthcare IT.
00:53:44
 
Security (Part 1)
The security domain is a rapid-fire digest of information designed to help healthcare IT technicians adhere to the HIPAA Security Rule. In part one you will learn about the CIA security triad: confidentiality, integrity, and availability - along with the common methods for achieving those goals. Next you will learn the importance of physical access security and logical access security mechanisms. This Nugget finishes up with an interesting look at passwords.
01:02:58
 
Security (Part 2)
It's time to focus on that first deployment of security hardware and software solutions known as the firewall system. You will see all of the firewall features demonstrated in one place by way of a Cisco 5520 Adaptive Security Appliance. You will explore features like basic firewall configuration, Stateful Packet Filtering, Access Rules, NAT and PAT, DPI/AIC, Threat Control, Botnet Filtering, TCP inspection, and Unified Communications. Finally we will discuss the security policy for disposing oy electronic and physical PHI.
01:01:57
 
Security (Part 3)
Part 3 of the HIT Security domain will return focus to wireless and mobility components along with the challenges and solutions for securing these ever-present deployments. This is a rapidly-emerging and changing area in the medical and healthcare sector. This Nugget will then finish up by tying up a few security loose ends for the exam.
00:44:03
 
Healthcare IT Technician Exam Review
This is a Nugget that is just for the certification candidate. We will begin with suggestions and best practices for exam success. We will finish up by surveying some of the key points and areas to master for the CompTIA Healthcare IT Technician exam.
00:06:52
Total Series Duration: 14:09:05
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